Camping information and rules:
Opening hours of the campsite: The campsite is accessible to cars between 8:00 and 23:00 !
Plan your arrival: Due to departing guests and subsequent necessary actions, such as mowing a pitch or cleaning a mobile home etc, our rule is that you arrive after 15:00h, if you wish to arrive earlier, please contact us.
Office/reception hours: The reception is open every day from 09:15 to 12:00 and from 14:00 to 18:00. In the reception you will find information about trips, days out, walking and cycling routes, etc. and rental prices of the canoes. If you need us urgently outside these times, you can always reach us. You will find us at the campsite or call/whatsapp us +31 (0)6 28644151 or +33 (0)7 72 29 25 88.
Want to leave: When ‘unfortunately’ (and we are sorry too) the time of departure has arrived, we would like to ask you to come and settle any outstanding amounts the night before. Our campsite’s latest departure time is 11:00 am and no earlier than 8:00 am (unless otherwise agreed).
Residual waste: Down the driveway there are 2 containers where you can deposit your residual waste in a sealed bag. For the good ‘separator’, in the village you will find containers for paper, cardboard, plastic and glass.
Plastic/glass bottles: Both plastic and glass are separated in France. We would like to ask you not to throw your plastic/glass bottles and jars in a rubbish bag, but to deposit them in the special container. You will find these containers on the road to Neuvic before the bridge on the right. And in Neuvic at the roundabout 2nd right straight past the Gamm Vert on the right.
Paper and cardboard: You will find these containers in Neuvic at the roundabout 2nd right past the Gamm Vert on the right.
Bread service: until 21:00 you can place your bread order online via our web page www.lesoustran.com/pain . The following morning between 8:30am – 10:00am, the bread ordered can be collected from the bar. In early and late season, bread service may not be available. We apologise for the inconvenience.
Snacks: In high season, the takeaway is open 5 days per week between 18:00h and 20:00h for chips and snacks. Outside the high season a lot is possible, please discuss your wishes with us in time.
Small restaurant: In high season, our restaurant (terrace) is open on Mondays, Wednesdays, Thursdays and Saturdays. Reservations are required. Please send us a message via SMS or WhatsApp for this purpose.
On Tuesdays, you can join us for ‘long table food’. On that evening we grill chicken legs, which will be savoured with chips and salad. On Friday, we have a barbecue. For these two special evenings, reservations can be made at reception the day before by filling in the reservation list.
Outside the high season, or in the low season, we act according to enthusiasm.
Bar: The bar and terrace are open every day from 5 p.m. to 10 p.m. (depending on interest, the bar is open longer). In low season, opening hours are modified.
Barbecue: Only gas barbecues are allowed.
General fire pit near the bar: This is free* to use, but always after consulting the campsite owners. There should be a bucket of water ready at all times for emergencies. Fire extinguisher and fire blanket hang in the recreation room immediately to the left. (*only when nature is incredibly dry is it prohibited)
Dogs: Dogs must be leashed throughout the campsite. A map explaining where you can walk your dog(s) can be found in the office. Dogs are (logically) not allowed to do their business (no pee no poo) on the campsite. There is a bin especially for ‘filled dog waste bags’ near the white house at the top of the driveway. If the dog cannot hold their needs, a nappy will have to be provided.
Laundry: Your laundry is clean again, that’s possible! The washing machine and dryer can be found in the sanitary building on the ladies side. You create an account on the WASHIN app via your mobile phone, choose your machine (wash or dry) and pay directly with your bank or credit card. If you are not sure, we are happy to help you.
Car/caravan washing: Not allowed. There is a car wash in the village.
Playground/trampoline: These can be used until 10 p.m. at the latest, unless stated otherwise by the managers. This is in connection with evening rest. Use at your own risk.
Children’s play forest: This can be used from 12:00 to 18:00 at the latest and entirely at the child’s and parents’ own risk. Please respect nature and be considerate of campers around the play forest. Be careful and don’t do anything crazy.
WIFI: The wifi is free, you will receive the code at reception.
Swimming pool: In good weather the swimming pool is open from 10:15 to 21:00. Use of swimming pool is at your own risk. Please respect the rules you can read at the entrance gate of the pool. Unfortunately, the pool is not accessible to disabled people.
Chemical toilet: You can empty and clean your chemical toilet outside next to the sanitary building, on the right-hand side.
Cleaning of sanitary building: The sanitary building will be completely renewed in 2022. Major cleaning takes place in high season before 8:30am and between 12:00am and 2:00pm. Of course, we also do our rounds of the sanitary building in between. In the low season, we are more flexible in our time allocation depending on the occupancy of the campsite. The sanitary building is equipped with a disabled toilet and shower room.
If you miss any information, please tell us.
Thank you for your understanding. We wish you a pleasant stay at Camping Le Soustran.
Bas and Monique